Essay about Persepolis Illustrations Analysis - 888 Words

Satrapi’s graphic memoir, Persepolis focuses hugely on the loss of innocence of Marjane, which she illustrates by using several techniques such as the sizes of figures and the contrast of shades, as well as the of details, or lack thereof she includes in her drawings. Marjane’s drawings are more than mere illustrations; they are drawn the way they are for a reason. Figure sizes throughout the book vary to show the importance or maturity of the characters. In the beginning of the memoir, Marjane is depicted as a small girl, considerably smaller than her parents and all other grown-ups that surround her. Though Marjane is very aware of her situation, and a lot smarter or conscious than other children her age, she is still childish and†¦show more content†¦In the beginning of the book Marjane is more often dressed in white, but as the memoir progresses, she begins to lose the white clothes, just as she losses her innocence. Her innocence is not only represented by the figure size, or color of clothing, the way she depicts violence in the beginning of the book is very different from what she imagines as the book advances. She is aware of the situation within her country, since her parents are fervent revolutionaries she hears stories and she listens to the news, so she knows a lot about the situation around her. However, her young, innocent mind, and her lack of experience distort and in a way censor the truth. The first panel in page 40 depicts the massacre of Black Friday. Marjane, being a child, doesn’t really know what a massacre looks like. She draws the corpses in neat rows, with no signs of blood or physical damage. We can also find another example in the first panel of page 52. Her parents have been talking about the death and dismemberment of a friend of theirs. Marjane, who has been listening to the entire conversation, pictures his death. The man is depicted as neatly as the people depi cted in the Black Friday Massacre. The limbs are separated from the body, which is hollow, with no blood or organs in sight. Though Marjane is not as innocent as she was in theShow MoreRelatedMarjane Satrapi s Persepolis Story1487 Words   |  6 PagesMarjane Satrapi’s Persepolis tells the story of her life as a young girl in Iran during the Islamic Revolution. Satrapi’s story is told through an autobiographical graphic novel which is revolutionary because such stories are often told through more common mediums such as Television interviews and text based novels; this difference helps to set Persepolis apart from other works about revolutionary Iran. The Persian people have been largely dehumanized by mass media in a post September 11th societyRead MoreA Literary Lens957 Words   |  4 Pagesthis book was the illustrations that helped to add joy and laughter to this great book.† (Petersen, 2016). This description is short, and doesn’t really exemplify wh at exactly the illustrator did to have myself react with joy and laughter. But, later in the seventh book, Persepolis, my description for the artistic lens was much for in depth and analytical. For example, I detailed, â€Å"Her [the author] use of the black, empty space to underline the sadness and worry that Persepolis felt when she discoveredRead MoreThe Complete Persepolis By Marjane Satrapi2268 Words   |  10 Pages Review of Literature While I will pull from other sources, the main focus of this paper will be The Complete Persepolis by Marjane Satrapi. Throughout this graphic novel, Satrapi tells her life story and what it was like growing up in Iran. In the opening illustrations, she describes her childhood and her transition from a secular school to one that was religious and separated by gender. At this time it had become law for a woman to wear the veil, or head scarf when in public. Iran transitionedRead MoreAnalysis Of The Book The Complete Persepolis 2283 Words   |  10 Pagesnearly every other form of freedom.† In The Complete Persepolis, it is clearly seen that when a standard is set for women’s attire, restrictions of other freedoms come along with it. Throughout the book, the author, Marjane Satrapi, recounts her life in Iran after the Islamic Revolution of 1979, and the difficulties she encountered. She struggled with restricted freedoms, strict religious rule, and a sense of statele ssness. In the opening illustrations, she describes her childhood and her transitionRead MoreRosalind Krauss - Photographys Discursive Spaces9350 Words   |  38 Pages The spatiality of the view, its insistent penetration, functions, then, as the sensory model for a more abstract system whose subject is also space. View and land survey are interdetermined and interrelated. What can be seen to emerge from this analysis, then, is a system of historically specific requirements that were satisfied by the view and in relation to which view formed a coherent discourse. That this discourse is disjunct from what aesthetic discourse intends by the term landscape is also

My Personal Statement On Interracial Dating And The World...

I. Significant milestones †¢ Psychological A significant milestone in my psychological history is the absence of my biological father growing up. While my mother was pregnant with me and for a little time after giving birth, my parents were together but because of my father’s addictions and mental health issues they separated. At the age of three my mother remarried a white man and my siblings and I were now being raised in an interracial household. This change in my upbringing and surroundings had a profound effect on my identity because I was no longer being raised in a traditional home environment. Also, the significance of being raised by someone of a different race impacted how I viewed myself, interracial dating and the world. Not understanding the reasoning behind my father’s absence, I grew to identify another man as my father. Although I had a father figure, I still wondered why my biological father was not present in my life. His lack of presence contributed to my personal self-worth and identity and played an integral part in my willingness to develop meaningful relationships. Fear of abandonment was always in the back of my mind when developing personal relationships and therefore it became hard for me to be open to others because of fear of being vulnerable. †¢ Spiritual/Religious I was raised in a Christian home and attended church quasi-regularly up until the age of six. Church participation after the age of six became inconsistent, due to conflict in theShow MoreRelatedMy Personal Statement On Interracial Dating And The World Essay2403 Words   |  10 Pagessignificant milestone in my psychological history is the absence of my biological father growing up. While my mother was pregnant and for a little time after giving birth, my parents were together but with the presence of my father’s addictions and mental health issues they separated. At the age of three, my mother remarried a white man and my siblings and I were now being raised in an interracial household. This change in my upbringing and surroundings left such a profound effect on my identity that I wasRead More Colorblind Love Essay2639 Words   |  11 PagesColorblind Love I met my wife Aretha in the fall of 1997; she had just moved from Portland, Oregon, to my hometown of Portland, Maine. By Christmas we were dating, and before we knew it we were both graduating and heading to Boston for college. We’re now happily married and have a one-year-old baby girl. It sounds like a classic high school sweetheart romance, right? Well, to us, yes. But to many people, we’re â€Å"different†. These people’s views have nothing to do with our love, our relationshipRead MoreSocietal Intolerance of Interracial Relationships2000 Words   |  8 PagesSocietal intolerance of interracial relationships. Societal intolerance of interracial relationships can contribute to stressors for the partners. Some segments of society still view such unions as something of an anomaly that does not readily fit into the racial stratification system. Such ambivalence in society creates a similar ambivalence for the inter- racial couple themselves, because thos e beliefs could be internalized (Motoyoshi, 1990). According to Pope (1986), interracial couples, and especiallyRead MoreInterracial Couples2405 Words   |  10 PagesInterracial marriage is more than an ethical discussion. According to Wikipedia, the free encyclopedia on the internet, interracial couple is a romantic couple or marriage in which the partners are of different races. The answer, if differences affect in multiracial couples is positive. There is a continuous debate among spouses related to the most serious issues of individual religion, nationality and education. Let us have a first look in history. In the book entitled Tell the courtRead MoreA Brief Note On Spy And Racial Inequity Essay1035 Words   |  5 Pagesidentifying objects in their world. While practicing awareness of the world is a vital lesson, do participants lack deeper levels of mindfulness? For example, people pinpoint objects in their physical environment with I Spy, but they may not notice how their cultural socialization promotes social stratification. Tracy Ore (2014) states that society socializes its members through their interpersonal interactions and society’s institutions (pp. 8-9). As I have progressed in my social work studies, I realizeRead MoreThe Ballot Or The Bullet By Malcolm X1151 Words   |  5 Pagesmirrors his devotion and allegiance to the Honorable Elijah Muhammad. We witness a transformation of personal growth and enlightenment from 1962 to 1964. His later speeches, preceding his involvement with the Black Muslim Movement and Elijah Muha mmad, establish his own message to his people which was Pan-Africanism. Pan-Africanism, encourages unity among people of African descent all over the world. Malcolm believed Black people should be economically independent of the White America. To understandRead MoreHow Technology Has Changed Our Lives And Interactions With Our Peers Essay2370 Words   |  10 Pagesthrough the changes to our romantic lives by ways of dating applications the likes of Tinder. Or through the dramatic recent changes to the political climate of the nation by way of social media s integration into the aforementioned political process. It can be postulated with nary a doubt that we are in the midst of a social and cultural revolution, one that is propagated by these changes in our means to communicate and socialize with the world at large. This has left numerous questions in regardRead MoreHolding True to Convictions in a World of Differences Essays1855 Words   |  8 PagesINTRODUCTION We live in a world full of people who hold different beliefs and convictions. Many of them may even be different from our own. For example John Haught, in his book God and the New Atheism shares his belief that, â€Å"Science alone can tell us what religion is really all about, and it can provide better answers than theology to every important question people ask† (x). Berger and Zijderveld, on the other hand, argue in In Praise of Doubt that, â€Å"Whether God does or does not exist in cosmicRead MoreMadonn An American Icon2518 Words   |  11 Pagesages (shown below). These facts alone are enough to engrave her name in pop culture history, but the making of an icon does not stop there. Madonna is the quintessential example of an American icon because of her revolutionary changes to both the worlds of music and fashion; her entire life, from her early childhood to her 50th birthday and beyond, has challenged the conventions of society and changed the face of the music indu stry forever. On August 16, 1958, Madonna â€Å"Madge† Louise Veronica CicconeRead MoreMadonna: An American Icon Essay2492 Words   |  10 Pagesages (shown below). These facts alone are enough to engrave her name in pop culture history, but the making of an icon does not stop there. Madonna is the quintessential example of an American icon because of her revolutionary changes to both the worlds of music and fashion; her entire life, from her early childhood to her 50th birthday and beyond, has challenged the conventions of society and changed the face of the music industry forever. On August 16, 1958, Madonna â€Å"Madge† Louise Veronica Ciccone My Personal Statement On Interracial Dating And The World... A significant milestone in my psychological history is the absence of my biological father growing up. While my mother was pregnant and for a little time after giving birth, my parents were together but with the presence of my father’s addictions and mental health issues they separated. At the age of three, my mother remarried a white man and my siblings and I were now being raised in an interracial household. This change in my upbringing and surroundings left such a profound effect on my identity that I was no longer being raised in a traditional home environment. Also, the significance of being raised by someone of a different race impacted how I viewed myself, interracial dating and the world. Not understanding the reasoning behind my father’s absence, I grew to identify another man as my father. Although there was the presence of a father figure, I still wondered why my biological father was not present in my life. His lack of presence contributed to my personal self-worth and identity and played an integral part in my willingness to develop meaningful relationships. Fear of abandonment has always in the back of my mind when developing personal relationships and therefore it became hard to be open up to others from of fear of being vulnerable. †¢ Spiritual/Religious Being raised in a Christian home, I attended church quasi-regularly up until the age of six. Church participation after the age of six became inconsistent, due to conflict in the church that required theShow MoreRelatedMy Personal Statement On Interracial Dating And The World Essay2439 Words   |  10 Pagessignificant milestone in my psychological history is the absence of my biological father growing up. While my mother was pregnant with me and for a little time after giving birth, my parents were together but because of my father’s addictions and mental health issues they separated. At the age of three my mother remarried a white man and my siblings and I were now being raised in an interracial household. This change in my upbringing and surroundings had a profound effect on my identity because I wasRead More Colorblind Love Essay2639 Words   |  11 PagesColorblind Love I met my wife Aretha in the fall of 1997; she had just moved from Portland, Oregon, to my hometown of Portland, Maine. By Christmas we were dating, and before we knew it we were both graduating and heading to Boston for college. We’re now happily married and have a one-year-old baby girl. It sounds like a classic high school sweetheart romance, right? Well, to us, yes. But to many people, we’re â€Å"different†. These people’s views have nothing to do with our love, our relationshipRead MoreSocietal Intolerance of Interracial Relationships2000 Words   |  8 PagesSocietal intolerance of interracial relationships. Societal intolerance of interracial relationships can contribute to stressors for the partners. Some segments of society still view such unions as something of an anomaly that does not readily fit into the racial stratification system. Such ambivalence in society creates a similar ambivalence for the inter- racial couple themselves, because thos e beliefs could be internalized (Motoyoshi, 1990). According to Pope (1986), interracial couples, and especiallyRead MoreInterracial Couples2405 Words   |  10 PagesInterracial marriage is more than an ethical discussion. According to Wikipedia, the free encyclopedia on the internet, interracial couple is a romantic couple or marriage in which the partners are of different races. The answer, if differences affect in multiracial couples is positive. There is a continuous debate among spouses related to the most serious issues of individual religion, nationality and education. Let us have a first look in history. In the book entitled Tell the courtRead MoreA Brief Note On Spy And Racial Inequity Essay1035 Words   |  5 Pagesidentifying objects in their world. While practicing awareness of the world is a vital lesson, do participants lack deeper levels of mindfulness? For example, people pinpoint objects in their physical environment with I Spy, but they may not notice how their cultural socialization promotes social stratification. Tracy Ore (2014) states that society socializes its members through their interpersonal interactions and society’s institutions (pp. 8-9). As I have progressed in my social work studies, I realizeRead MoreThe Ballot Or The Bullet By Malcolm X1151 Words   |  5 Pagesmirrors his devotion and allegiance to the Honorable Elijah Muhammad. We witness a transformation of personal growth and enlightenment from 1962 to 1964. His later speeches, preceding his involvement with the Black Muslim Movement and Elijah Muha mmad, establish his own message to his people which was Pan-Africanism. Pan-Africanism, encourages unity among people of African descent all over the world. Malcolm believed Black people should be economically independent of the White America. To understandRead MoreHow Technology Has Changed Our Lives And Interactions With Our Peers Essay2370 Words   |  10 Pagesthrough the changes to our romantic lives by ways of dating applications the likes of Tinder. Or through the dramatic recent changes to the political climate of the nation by way of social media s integration into the aforementioned political process. It can be postulated with nary a doubt that we are in the midst of a social and cultural revolution, one that is propagated by these changes in our means to communicate and socialize with the world at large. This has left numerous questions in regardRead MoreHolding True to Convictions in a World of Differences Essays1855 Words   |  8 PagesINTRODUCTION We live in a world full of people who hold different beliefs and convictions. Many of them may even be different from our own. For example John Haught, in his book God and the New Atheism shares his belief that, â€Å"Science alone can tell us what religion is really all about, and it can provide better answers than theology to every important question people ask† (x). Berger and Zijderveld, on the other hand, argue in In Praise of Doubt that, â€Å"Whether God does or does not exist in cosmicRead MoreMadonn An American Icon2518 Words   |  11 Pagesages (shown below). These facts alone are enough to engrave her name in pop culture history, but the making of an icon does not stop there. Madonna is the quintessential example of an American icon because of her revolutionary changes to both the worlds of music and fashion; her entire life, from her early childhood to her 50th birthday and beyond, has challenged the conventions of society and changed the face of the music indu stry forever. On August 16, 1958, Madonna â€Å"Madge† Louise Veronica CicconeRead MoreMadonna: An American Icon Essay2492 Words   |  10 Pagesages (shown below). These facts alone are enough to engrave her name in pop culture history, but the making of an icon does not stop there. Madonna is the quintessential example of an American icon because of her revolutionary changes to both the worlds of music and fashion; her entire life, from her early childhood to her 50th birthday and beyond, has challenged the conventions of society and changed the face of the music industry forever. On August 16, 1958, Madonna â€Å"Madge† Louise Veronica Ciccone

Develop and Manage Quality Customer Service †MyAssignmenthelp.com

Question: Discuss about the Develop and Manage Quality Customer Service. Answer: Introduction: Mr. and Mrs. Jones were celebrating their fifth anniversary and they had great plans on that day. Due to some miscommunication among the hotel staffs, their evening was ruined. Customers have certain expectations, when visiting an establishment. It was an important evening for the couple. As the mistake was from the restaurants side, it was their duty to arrange something better and special for them, in order to compensate. Customers must be treated well so that they go back to the establishment again and again. Firstly, the couple should have been greeted with a warm welcome. They expected a better place to sit; therefore, keeping in mind the importance of their evening, the staff members could have arranged a better place for them with special treatment. Customers love surprises; therefore the staff members should have given some special discount or offer on the food they have ordered. Moreover, it was a very bad gesture of keeping them waiting. The employees should always take care that none of their customers are waiting too long for their services. This creates a negative impact on the customers minds. It may happen that they will never visit that place again. The services must be fast and satisfactory. If any diner orders something which takes longer to cook, the staffs must let them know beforehand. Being informative and forthcoming will help the employees save their establishments reputation (Goetsch and Davis 2014). If any mistake occurs, that must be fixed immediately. Delivering excellent services to the customers also includes dealing with their complains and problems very effectively. Supposedly, a customers order is misplaced; the staff members must apologize for such situation and refund their money or replace their food. In addition to this, the employees must own their mistake and apologize to the customers. Fancy restaurants value their customers feedback. Therefore, comment cards must be given to each and every diner, to let them feel that their opinion is valuable. Whenever any customer is not happy with the service, the employee must attend him/her personally, knowing in which area the establishment needs improvement. Developing and managing customer relationships are very important as it works as an energizer among the staff members. Moreover, it benefits the establishment to a huge extent. Customers have several expectations and demands. Therefore, it is the duty of the employees to treat them, in accordance with their desires. The employees must be able to understand the behavior of the customers well. Once the customers are happy, they will recommend and share their experiences with their family or friends. Thus, it will prove advantageous for the company (Kim, Kumar and Kumar 2012). The customers who receive unsatisfactory services prove to be disadvantageous for the business life. In the era of digital media, one can easily post and upload their comments on terrible services, which may malign the reputation or image of the establishment. There are various brands which have gone down only because of low customer services. Angry customers can cause severe damage to the companys reputation. Moreover, it also hampers customer employee relationship. Bad services can cause loss of profitability. Firstly, the reputation of the establishment gets marred and secondly, the company starts facing huge losses. Once an establishment lose its brand image, it is very difficult to get it back. Promotional activities or marketing may also not save the business from drowning. If the issues are not addressed properly, the business will face severe issues. Bad customer services will not only affect the business, but also result in losing of the best employees. At times, when any establishment faces consumer related issue, due to bad employee behavior, the best employees leave the organization. This leads to severe crisis for the organization, as they rely on their best employees for best services. When the organization start losing its reputation, the best employees tend to change their track and search for better opportunities (Alexander 2013). Bad customer services can destroy an establishments lifetime value. The organization may also have to spend huge for promotional activities, in order to regain its reputation. At times, the results may not be satisfactory. There is a chance of losing everything. Poor services not only impact the current customers but also the future ones. It will result in losing most of the customers. Inferior service levels may cost the business and create a negative impact among the minds of the customers. Moreover, this will also result in the loss of potential customers. This is because the customers, who face bad services or treatment, have a tendency to share their worst experiences with their friends or family. This in turn, will result in something severe and loss of future customers. If something happens like that to any establishment, the first and foremost job is to hire a public relations practitioner. He/she will help the organization regain its reputation, by suggesting new and innovative strategies. In addition to that, employees must be trained and groomed on a regular basis, in order to serve their customers well. Employees are the basis of any organization; therefore, it is important to monitor their moves. If any employee is not performing up to the mark, he/she must be given warning. Moreover, if a customer is unhappy with the services, the manager of the organization must apologize to him/her. Such gestures will help the organization to a huge extent (Mok, Sparks and Kadampully 2013). On behalf of Cape Lighthouse, I would like to extend my apologies for the bad experience you had with our service. I am really very sorry for what has happened on your special day. It was really unacceptable and I promise you that such a situation will never happen. The representative to whom you spoke for booking your date completely misunderstood you, which gave rise to such a situation. I feel really bad that our bad service ruined your whole evening, which was really special for you. I am really sorry for the inconvenience caused. We serve the best and we promise you that such a situation will never happen. I understand that your concern was not properly handled. We are going to take necessary steps for that, in order to ensure that such an upsetting situation doesnt repeat. We are doing our best to train the employees for providing with the best services. They are now well trained as well as experienced and will handle customer issues more effectively and efficiently as well. I would like to invite you in our restaurant and compensate for the whole situation. I promise that our employees will serve you the best and make your evening a special one. I would also like to say that if our employees repeat such things in future, bring the issue to our attention. Do not hesitate to report such issues and concerns. I personally would handle such situations. Moreover, if you need any kind of help in future please do not hesitate. You can contact me directly and I will be very glad to assist you in such situation. Again, I am really very sorry for the inconvenience caused. Considering the case of Mr. and Mrs. Jones, it is important to assess the whole issue at the Cape Lighthouse. The manager of the company should apologize for the occurrence of such a situation. The first and foremost job of the company is to take help from their public relations practitioner. He/she can easily handle the crisis in a different manner. Firstly, the public relations manager could have responded to the couples incident quickly, by directly apologizing to them as well as the people who got hugely affected due to this (Armstrong and Taylor 2014). The establishment is highly responsible for such an upsetting situation, and, therefore it was their duty to show empathy towards the couple. Secondly, the public relations practitioner must get the facts cleared, related to the whole incident. He/she must know the facts and get those cleared, before drawing any conclusion. After gathering the details of the situation, the public relations practitioner should take major decisions. He/she needs to decide whose mistake it was, without any biasness and take necessary actions based on that (Evans and Lindsay 2013). Thirdly, a public relations practitioner, at times, withholds information from its internal as well as external publics. This is ethically not correct. An organizations publics have full right in knowing about the strategies or policies of the company, their products, failure as well as success reports (Ashleigh, Higgs and Dulewicz 2012). Therefore, the public relations manager of Cape Lighthouse must be transparent and honest in front of the media as well as its internal publics. In this era of digital media, not a single issue remains hidden. Distortion of reality mars the organizations progress and reputation as well. In addition to that, he/she should know how to maintain integrity as well as transparency, in order to avoid conflicts among the workers (Austin and Pinkleton 2015). Fourthly, it is his/her duty to own the mistake. In this scenario, it was fully the establishments mistake, therefore, the public relations manager of the company must have the guts to own the responsibility and apologize to the couple. He/she must have the capability of addressing the issues clearly in front of the media, knowing what not to say and what to say. He/she must put all the necessary public relations tools in place to avoid such situations in future (Downs and Swailes 2013). Some strategies can be implemented in order to regain the trust of the customers and the media can help in such situations. In order to stick to the mission of the company, the manager can talk about the good image of the company and the noble initiatives it has taken in the past as well as what they are going to do in the near future. This may assist the company in gaining some positive feedbacks as well as publicity. It is completely the responsibility of the establishment to behave in a humble way, in such crisis moments. The company should be highly empathetic towards its customers. If the staff members behave in an insensible way, it will worsen the whole situation and even enrage their customers. Thus, it is the duty of the public relations officer to open up and plan accordingly with the establishments CEO. This will help in regaining the customers faith and trust as well. It may be tough to manage such crisis and sensitive situations, however handling those in more sensible w ay can benefit the organization to a huge extent (James Sunday Kehinde 2012). The restaurant must have strict policies and procedures for each of their segments, in order to provide the customers with best services. Restaurant booking policy: The restaurant should shuffle their policies of booking. If a reservation is made beforehand, then the whole table must be the couples. None of the employees should ask them to vacate the table. However, the couple should be asked to arrive thirty minutes before the booking hour. On arrival, the customers should be greeted well. It is to be kept in mind that the first impression is the last impression. Therefore, the employees must be well aware of all these policies and procedures (Lamba and Choudhary 2013). Staff Presentation/ Greeting/ Hosting: The restaurants staff presentation is the most important thing, which is to be taken utmost care. The staff members must be well dressed and presentable, in order to attract the customers. The employees should always take care that none of their customers are waiting too long for their services. This creates a negative impact on the customers minds. It may happen that they will never visit that place again. The services must be fast and satisfactory. If any diner orders something which takes longer to cook, the staffs must let them know beforehand (Schuler 2015). Reporting requirements/ Staff hierarchy: If any customer is facing any kind of issue, it should be immediately reported to the higher authority. The manager of the company should apologize to the customer if any upsetting situation occurs. Moreover, he/she can also seek help from the companys public relations practitioner. The manager should be responsive towards the sensitive incidents and apologize for their behavior. The company is responsible for the consumers unsatisfactory behavior, and, thus they must show empathy in such situations (Stone 2013). Consumer service procedures for service: Managing and developing customer relationships are considered to be very important as it works as an energizer among the staff members. It benefits the establishment to a huge extent. Customers have several expectations and demands. Therefore, it is the duty of the employees to treat them, in accordance with their desires. The employees must be able to understand the behavior of the customers well. They hate waiting; therefore, quick service is the ultimate solution. Employees must maintain timeliness, which will prove advantageous for the company (Van den Brink, Fruytier and Thunnissen 2013). Dealing with complaints: Restaurants must value their customers feedback. Comment cards must be given to each and every customer, to let them feel that their opinion is valuable. Whenever any customer is not happy with the service, the employee must attend him/her personally, knowing in which area the organization needs improvement (Alexander 2013). References Alexander, K. ed., 2013. Facilities management: theory and practice. Routledge. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Ashleigh, M.J., Higgs, M. and Dulewicz, V., 2012. A new propensity to trust scale and its relationship with individual well?being: implications for HRM policies and practices. Human Resource Management Journal,22(4), pp.360-376. Austin, E.W. and Pinkleton, B.E., 2015. Strategic public relations management: Planning and managing effective communication campaigns(Vol. 10). Routledge. Downs, Y. and Swailes, S., 2013. A capability approach to organizational talent management.Human Resource Development International,16(3), pp.267-281. Evans, J.R. and Lindsay, W.M., 2013.Managing for quality and performance excellence. Cengage Learning. Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper Saddle River, NJ: pearson. James Sunday Kehinde PhD, A.C.A., 2012. Talent management: Effect on organizational performance.Journal of Management Research,4(2), p.178. Kim, D.Y., Kumar, V. and Kumar, U., 2012. Relationship between quality management practices and innovation.Journal of operations management,30(4), pp.295-315. Lamba, S. and Choudhary, N., 2013. Impact of HRM practices on organizational commitment of employees.International Journal of Advancements in Research Technology,2(4), pp.407-423. Mok, C., Sparks, B. and Kadampully, J., 2013.Service quality management in hospitality, tourism, and leisure. Routledge. Schuler, R.S., 2015. The 5-C framework for managing talent.Organizational Dynamics,44(1), pp.47-56. Stone, R.J., 2013.Managing human resources. John Wiley Sons Australia. Van den Brink, M., Fruytier, B. and Thunnissen, M., 2013. Performance systems and HRM policies.Human Resource Management Journal,23(2), pp.180-195.

Puerto rico free essay sample

However, as a state it will contribute nearly $2 billion to the U. S. easury each year. There will always be that one question which longs to be answered, and that is: Whats keeping Puerto Rico in Political limbo? Puerto Rico is currently a commonwealth of the United States. The Office of Insular Affairs defines a commonwealth as, an organized United States insular area, which has established with the Federal Government, a more highly developed relationship, usually embodied in a written mutual agreement (Akiboh). National Journals Marina Koren researched, Lawmakers from the island have yet to figure out what to ask Puerto Ricans what they want for the island on a ballot: The first question on the ballot asked voters if they favored U. S. territory status; 54 percent said they didnt. The second asked voters to choose from three options: statehood, independence, or sovereign free association†a status that would give Puerto Rico more autonomy than it currently has. We will write a custom essay sample on Puerto rico or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Sixty-one percent chose statehood, but 26 percent of voters left the ballot blank. Puerto Rico Gov. Alejandro Garcia Padilla believes this shrank support for statehood to 44 percent.